Privacy statement of zollsoft GmbH from Jena

We would like to inform you below about the processing of personal data in the context of the use of our Internet pages.


Responsible for these internet pages is the zollsoft GmbH, Ernst-Haeckel-Platz 5/6 in 07745 Jena. Further information about our company can be found in our imprint.



When you visit our website, personal data is also processed.

In order for the pages to be displayed in your browser, the IP address of the device you are using must be processed. In addition, information about the browser of your device.

In terms of data protection, we are committed to ensuring the confidentiality and integrity of personal data processed using our IT systems.

For this purpose, the following data is logged:

The IP address will be deleted in 7 days at the latest from all systems used in connection with the operation of this website. We can no longer create a personal reference from the remaining data.

The data is also used to fix website errors.

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our "interest" i.S.d.Art. 6 para. 1 lit. f) is the operation of this website, the implementation of the protection objectives of confidentiality, integrity and availability of data.


We offer a contact form on our website where you can request information about our products or contact us in general. In addition to the voluntary information and your message content, we ask you to provide the following information:

We require this information in order to process your request, to address you correctly and to provide you with an answer.

Alternatively, contact via the provided e-mail address is possible. In this case, the user's personal data transmitted by e-mail will be stored.

Inquiries received via the contact form on our website are sent by e-mail and usually stored in our CRM system. The CRM system is regularly checked to see if data can be deleted. If data in the context of a customer or prospective customer relationship is no longer necessary or outweighs a conflicting interest of the customer or prospective customer, we will delete the relevant data, as far as there are no statutory storage requirements.

The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our "interest" i.S.d. Art. 6 para. 1 lit. f) is communication with customers and prospects.


We offer on our website the possibility of booking an online live demo / online presentation of our software. In addition to the voluntary information and your message content, we require the following information from you:

We require this information in order to process your request, to address you correctly and to provide you with an answer.

Inquiries about booking an online live demo of our website will be sent by e-mail and usually stored in our CRM system. The CRM system is regularly checked to see if data can be deleted. If data in the context of a customer or prospective customer relationship is no longer necessary or outweighs a conflicting interest of the customer or prospective customer, then we will delete the relevant data, as far as there are no legal storage requirements.

The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our "interest" i.S.d. Art. 6 para. 1 lit. f) is communication with customers and prospects.


We offer you the opportunity to subscribe to our monthly newsletter on our website. In order to be able to send you current information by e-mail until further notice, we will save your e-mail address when you register. For security reasons, your IP address and the time of login or confirmation will also be saved. Once you have entered and submitted your login details for the tomedo newsletter, we will send you an email confirming and activating your free subscription by clicking („Double Opt-In“).

Only after the confirmation you will receive the monthly newsletter from tomedo. The stored data will be used exclusively for the purposes specified by zollsoft GmbH and not to third parties (with the exception of the newsletter system "Mailchimp" used by our processor The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 500, Atlanta, GA 30308, USA).

You can unsubscribe anytime. You will find a link to unsubscribe in each e-mail.

Statistical evaluations of usage data are possible via the newsletter. For this purpose, both the openings of the e-mail and the internal clicks are recorded. This information is used to make the content of the newsletter more exciting and relevant and to measure the success of marketing campaigns.

The legal basis of this tracking is the protection of legitimate interests in accordance with Art. 6 (1) (f) GDPR. As a recipient, you have the option at any time to object to this form of data collection. The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO in conjunction with § 7 UWG. Our "interest" i.S.d. Art. 6 para. 1 lit. f) is the administration and shipping of our product and company information.

If users leave comments, the time of their creation, the IP address and the user name previously chosen by the website visitor are saved by logging in to Facebook, Google, Twitter or Disqus. This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.


When registering for the active use of our public forum, some personal information such as name, practice name, address, and e-mail address will be collected. By registering, you can create and comment on new amounts in the forum. Without registration you have the possibility to read the contributions.

Registered users also have the option to change the data provided during registration at any time if required. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.


We offer on our website at certain times the possibility of an automatic callback function via the plugin "CallPage" of the provider Callpage spółka z ograniczoną odpowiedzialnością 00- 640 Warsaw, ul. Mokotowska 1, Poland. In order to use this function, we require you to enter a telephone number as a mandatory field.

In addition, you may voluntarily provide an e-mail address and leave a message.

The data of the callback function incl. The IP address of the website visitor (to prevent misuse of the telephone function) are stored for a period of 7 days and then deleted.

The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our "interest" i.S.d. Art. 6 para. 1 lit. f) is the communication by telephone with the respective interested parties.


Cookies are used on our website. Cookies are small text files stored in your device via your browser. On the one hand, we use session cookies that are automatically deleted from your browser immediately after you have finished visiting the website. In the field of web analytics, on the other hand, we also use persistent cookies. Also server requests made by our website, such as libraries and plugins (in particular the Google and Facebook services, which are discussed in more detail below), generate cookies.

The cookies are required to enable certain functions of our website, such as the distinction of whether a visitor is on our site for the first time, and the evaluation of the use of the website and the compilation of reports on activities on the website. On the basis of the use of the Internet pages and the Internet then other connected services are provided. The processing is based on the legitimate interest of the website operator.

You have the option to prevent the setting of cookies by means of appropriate settings in your browser. We point out, however, that the use of our website may be restricted. Cookies do not install or start any programs or other applications on your computer.

The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO in conjunction with § 15 TMG. Our "interest" i.S.d. Art. 6 para. 1 lit. f) is the operation of this website.


On our website we use Google Analytics, a web analysis service of Google Inc. (following: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other Internet related services to the website operator.

We also use "Google Signals". Google uses a so-called "Cross Device Tracking". This website visits of a single visitor with different devices can be assigned to this one visitor, as long as he has logged into a Google service during the sessions and at the same time has activated the option "personalized advertising" in his Google Account settings. As a result, no personal data or user profiles are accessible to us. If you do not want to use "Signals," you can turn off "personalized advertising" in your Google Account settings.

The purposes of the data processing lie in the evaluation of the use of the Internet pages and in the compilation of reports on activities on the Internet pages. On the basis of the use of the Internet pages and the Internet then other connected services are provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of these Internet pages in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link „Disable Google Analytics“. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for these websites and for this browser in the future, as long as the cookie remains installed in your browser. If you delete your cookies, you must click this link again.


In order to display our content in a correct and graphically appealing manner across all browsers, we use script libraries and font libraries on these websites, such as: Google webfonts ( Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.

The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.

The privacy policy of the using Google Client Libraries can be found here:


This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google privacy policy. There you can also change your personal privacy settings in the privacy center.

For detailed instructions on how to manage your own data related to Google products, click here.


On some of our pages we embed Youtube videos from our Youtube channel. The operator of the plug-ins is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube's servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user activity.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

Further information on data protection at "Youtube" can be found in the privacy policy of the provider here:


Our websites use social media plugins from the providers listed below. The plugins can be recognized by the fact that they are marked with the appropriate logo.

These plug-ins may be used to send information, which may include personal information, to the service provider and may be used by the service provider. We do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the services of the provider is established and at least the IP address and device-related information is collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used.

We have integrated on our website the social media buttons of the following companies: Facebook, Google+, Twitter, Instagram, Pinterest, Xing, LinkedIn, Skype.

Addresses of the respective provider and URL with their privacy notices:


With the help of the "Facebook pixel" set on our website, which stores a cookie on your computer, we can track user actions after they have seen or clicked on one of our Facebook ads. This allows us to track the effectiveness of our Facebook ads for statistical and market research purposes. The data collected in this way is anonymous for us, ie we do not see the personal data of individual users. However, this data is stored by Facebook.

The Facebook server will be notified which particular website you are visiting. If you are a member of Facebook and you are logged in to Facebook while visiting our website, Facebook recognizes through the information sent by the plugin which particular website you are visiting. There is a corresponding assignment to your personal user account. If you use the plugin offered by Facebook, for example, or leave a comment by clicking on the "Like" button, this will also be assigned to your user account and saved there. Even if you are not a member of Facebook, there is a possibility that Facebook will find out your IP address.

Facebook has posted privacy notices at There you will find the purpose and scope of the data collection as well as information on the further processing and use of the data by Facebook. Your rights and options to protect your privacy will also be published there.

You can prevent the transmission and storage of personal information and your browsing behavior when you log out of Facebook. This logout must be done before you visit our website. In addition, various browser add-on called "Facebook Blocker" are offered. This "Facebook Blocker" prevents data collection and data transfer of your visitor data for the future.


Our websites use Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not expired yet, we and Google may recognize that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked on the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain "".

Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.


This website uses Google Inc.'s remarketing feature to serve interest-based advertisements to site visitors within the Google Network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google. On these pages, visitors can be presented with ads that relate to content that the visitor previously viewed on web pages that use Google's remarketing feature.

Google says it does not collect any personal information during this process. However, if you still do not wish to use Google's Remarketing feature, you can opt out by opting in to the Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at


It may happen that content from third parties, such as RSS feeds or graphics from other websites are integrated on our website. This always assumes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

We always ensure that European data protection standards are maintained in order to protect your data effectively.


We process the above-named data for the operation of our website and for the fulfillment of contractual obligations towards our customers.

For inquiries from you outside an active customer relationship, we process the data for sales and advertising purposes. You may object to the use of your personal information for promotional purposes at any time.


As far as you have data opposite us e.g. voluntarily provide in forms and these are not required for the performance of our contractual obligations, we process these data on the basis that we assume that the processing and use of this data is in your interest.

For inquiries via the contact form, via e-mail or when booking an online live demo, we will, if necessary, enrich your transmitted data with publicly available information, e.g. from your own website or search results hits. We process this data on the basis that we believe that the processing and use of this data is in your interest to provide you with the best possible pre-contractual advice.


Data that you provide to us will generally not be disclosed to third parties, unless this is necessary for the purpose of contract execution or provision of information. For example, when making inquiries through our contact form or booking online presentations, we may need to share your information with our local distributors to ensure regional support.

In particular, your data will not be disclosed to third parties for their advertising purposes.

However, we may use service providers and processors for the operation of this website or for other products from us. Here it may happen that a service provider receives knowledge of personal data. We carefully select our service providers - in particular with regard to data protection and data security - and take all data protection measures necessary for permissible data processing.


The zollsoft GmbH uses to provide your services and thus to the processing of personal data u.a. Processor (i.S. of IT system providers) from a so-called third country (USA) outside the European Union (G Suite by Google, Salesforce CRM, Zendesk for support ticket management, Mailchimp for newsletter delivery).

When selecting service providers from non-secure third countries, attention is paid to a DSGVO-compliant application in terms of data protection and data security. There are order processing contracts with the service providers used and the adequate level of data protection is ensured by the participation of these service providers with the so-called "Privacy Shield".


Our internal data protection person is Julia Dewindenat. You can reach her for all data protection questions connected with zollsoft GmbH as well as for possible reports on data protection violations via or 03641/3161204.


You have the right to provide the personal data concerning you. You can contact our data protection person or us directly for information at any time.

In the case of a request for information that is not made in writing, we ask for your understanding that we may then request proof from you that you prove that you are the person for whom you are claiming to be.

Furthermore, you have the right to rectification or deletion or restriction of processing, as far as you are legally entitled.

Furthermore, you have a right of objection against processing within the scope of the legal requirements. The same applies to a right to data portability. Feel free to contact us via email!


If we process your personal data on the basis of a consent, you have the right to revoke the consent at any time in whole or in part, without affecting the legality of processing based on the consent to revocation.


You have the right to complain to us about the processing of personal data by us at a supervisor of your choice for privacy.

You can do this, e.g. at the supervisory authority responsible for zollsoft GmbH:

Thüringer Landesbeauftragter für den Datenschutz und die Informationsfreiheit
Postfach 900455
99107 Erfurt

Website with further contact details:


We revise this Privacy Notice for changes to this website or other occasions that may require it. The current version can always be found under:

Stand: 18.05.2018

Individual sections of the privacy statement generator of the activeMind AG were used for the creation of the privacy policy.